Article ID:  WBI-317        Last updated:  Apr-26-2016

Q:  I've lost my serial number. How can I find it?

IN THE PROGRAM

If possible, open the program and look in the About box. Your serial number will be listed on the screen near your name, version/build or date information.

NOTE: Word Menu serial numbers are in the program under the Preferences tab.

Windows — click on Help > About.

Macintosh — next to the Apple menu, click on [program name] > About [program name]


DOWNLOADABLE VERSION (Confirmation E-mail)

For online store purchases, the serial number is located in the confirmation e-mail we sent to you after you purchased the program. You can also log into your Screenplay.com account and click on Downloadable Products to retrieve the serial number(s).


IN THE CD CASE


The serial number could appear in a few different places in the CD case: On a sticker above the CD holder. The back of the insert booklet. The serial number would be printed there.


ON THE REGISTRATION CARD

For very old boxed products, the registration card was located in the box. If you already mailed in the bottom half, you can find your serial number on the top half of the card that reads REGISTER NOW and Save This Panel.

Registration Card Colors:

Movie Magic Screenwriter - Orange/Gold
Hollywood Screenwriter - Blue
Dramatica Pro - Pink
Writer's DreamKit - Green
Movie Magic Contracts - Beige
StoryView - Yellow


REQUESTING YOUR SERIAL NUMBER

If you cannot find your serial number, please use the Serial Number Request form on our website to have one of our Customer Service representatives try and locate it for you in our system.

E-mail Customer Service

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