Contact us — Customer Service/Sales
If you have a question about an order, cannot find your serial number or have some other non-technical issue, you can contact a Customer Service representative using one of the methods below.
E-mail Customer Service/Sales »
PhoneYou can also contact us for a billing, registration or other customer service issue by phone.
United States & Canada:
(800) 84-STORY / (800) 847-8679
9 am - 12 pm / 1:30 pm - 5 pm, Monday-Friday, Pacific Time
FaxFax us your question any time:
Please allow at least 24 hours for a reply. Your request should be answered on the next business day.