Customer Service/Sales
If you have a question about an order, billing, have lost your serial number or have some other non-technical issue, please contact Customer Service.
-
E-mail
Sending an e-mail is a quick way to submit a request for assistance. Please allow at least 24 hours for a reply. Your e-mail should be answered on the next business day.
E-mail Customer Service/Sales » -
Phone
You can also contact us for a billing, registration or other customer service issue by phone.
United States & Canada:
(800) 84-STORY / (800) 847-8679
World-wide:
(818) 843-6557
Business Hours:
9 am - 12 pm / 1:30 pm - 5 pm, Monday-Friday, Pacific Time -
Fax
Fax us your question any time:
(818) 843-8364
Please allow at least 24 hours for a reply. Your request should be answered on the next business day.
Technical Support
If you cannot find your solution in our online knowledge base, and have a technical issue, you can contact a Technical Support representative using one of the methods below.
-
E-mail
Sending an e-mail is a quick way to submit a request for Technical Support. Please allow at least 24 hours for a reply. Your e-mail should be answered on the next business day.
All requests for support must include the serial number for your software product.
E-mail Tech Support » -
Phone
Write Brothers, Inc. offers FREE telephone support to all registered users of our software. Please have the serial number for your software product ready when you call.
United States, Canada and world-wide:
(818) 843-7819
Business Hours:
9 am - 12 pm / 1:30 pm - 5 pm, Monday-Friday, Pacific Time -
Fax
Fax us your technical support question any time:
(818) 843-8364
All requests for support must include the serial number for your software product. Please allow at least 24 hours for a reply. Your request should be answered on the next business day.